Avenell Realty

Privacy Policy

_Last updated: 25 MAY 2025

At Avenell Realty, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Digital Rights (LOPDGDD).

1. Data Controller

Avenell Realty Centro Comercial Azalea, Edif. C, Entidad D2, Local C.6.4 CN-340 Km 173 29660 Marbella, Málaga, Spain CIF: B75934778 Email: info@avenellrealty.es

2. What Personal Data We Collect

We may collect the following types of data when you use our website or services:

Full name
Email address
Phone number
Property preferences (budget, location, type)
Messages sent via contact forms
IP address and browser/device data (via cookies and analytics)

3. How and Why We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries submitted through our contact forms
To help match you with suitable properties
To send you updates or property alerts (only with your consent)
To improve website performance and user experience (via analytics)
To comply with legal obligations

4. Legal Basis for Processing

We process your data based on one or more of the following grounds:

Your consent (e.g. for newsletter signup)
Performance of a contract (e.g. property enquiries)
Our legitimate interest (e.g. improving our services)
Legal obligation (e.g. tax or regulatory compliance)

5. Data Sharing and Third Parties

We may share your data with trusted partners and service providers, including:

Resales Online (our property data provider)
Hosting and analytics services (e.g., email platforms, web analytics tools)
Legal or public authorities where legally required

We never sell your data.

6. Data Retention

We only retain your data for as long as necessary for the purposes for which it was collected. For example:

Enquiries: up to 12 months from last contact
Marketing consent: until you withdraw your consent

7. Your Rights

As a user, you have the following rights:

Access: Know what data we hold
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data
Objection: Object to processing for certain purposes
Portability: Request your data in a portable format
Withdraw Consent: At any time, where applicable
Lodge Complaint: With the Spanish Data Protection Agency (AEPD)

8. How to Exercise Your Rights

You can exercise your rights by contacting us:

Email: info@avenellrealty.es Postal: Avenell Realty, Centro Comercial Azalea, Edif. C, Entidad D2, Local C.6.4, 29660 Marbella, Málaga, Spain

We aim to respond within 30 days.

9. Cookies and Tracking

Our website uses cookies to:

Improve usability
Collect anonymous analytics
Remember your preferences

Please refer to our Cookie Policy for more information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact

If you have any questions or concerns about your personal data, please contact:

Avenell Realty info@avenellrealty.es